Privacy Policy

Privacy Policy for Shoeclinic

Effective Date: March 13, 2025

1. Introduction

Welcome to Shoeclinic (“we,” “our,” “us”). We are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with our website (shoeclinic.in) and our services.

2. Information We Collect

We collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, and physical address.
  • Service Details: Information about the shoes you submit for repair, including photos and descriptions.
  • Payment Information: Billing details necessary to process transactions.
  • Technical Data: IP address, browser type, and usage data collected through cookies and similar technologies.

3. How We Use Your Information

Your information is used to:

  • Provide and manage our shoe repair services.
  • Communicate with you regarding your service requests.
  • Process payments and issue invoices.
  • Improve our website and services through analytics.
  • Comply with legal obligations and protect our rights.

4. Legal Basis for Processing

We process your personal data based on:

  • Consent: When you provide information voluntarily.
  • Contractual Necessity: To fulfill our obligations in providing services.
  • Legal Obligations: Compliance with applicable laws and regulations.

5. Data Sharing and Disclosure

We do not sell your personal data. However, we may share your information with:

  • Service Providers: Third-party vendors assisting in operations (e.g., payment processors).
  • Legal Authorities: When required by law or to protect our rights.

6. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction.

7. Your Rights

You have the right to:

  • Access and obtain a copy of your personal data.
  • Rectify inaccurate or incomplete data.
  • Request erasure of your data under certain conditions.
  • Object to or restrict processing of your data.
  • Withdraw consent at any time.

8. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these sites and encourage you to review their policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

11. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us at:

  • Email: service@shoeclinic.in
  • Address: Pocket F (LGF-55), Sarita Vihar, New Delhi 110076
  • Phone: +91-9958870488

By using our services, you acknowledge that you have read and understood this Privacy Policy.